Our outsourcing solutions make operations enhancing competitive advantage easier for our customers and allow them to reduce operational costs and investment outlays.
Outsourcing, as we see it, is an ecosystem in which the customers concentrate on operations enhancing competitive advantage while we support them in the area of information and communication technology (ICT) solutions.
Our outsourcing solutions pertain to:
- maintenance and support of processes in the ICT area
- provision of infrastructure in the service model (IaaS – Infrastructure as a Service)
- provision of access to software (SaaS – Software as a Service)
- supervision and monitoring of the ICT network from the network operation centre following a 7/24 working scheme
- vast choice of solutions based on cloud computing
Each solution is described with the use of the Key Performance Indicators (KPI) relevant for the customer, which comply with the Service Level Agreement (SLA). Such an approach ensures full control over the quality of the services provided and their predictability for the customer. This is necessary for providing accessibility and continuity of operations in the area of ICT for companies and institutions.
Our outsourcing solutions are aimed at reducing operational costs and investment outlays, by which they allow for:
- reducing the Total Cost of Ownership (TCO)
- concentration on business development and effective market fight through relieving the customer of everyday activity related to operational activity in the ICT area
- increasing transparency of the implemented tasks and processes related to ICT support of companies and institutions
- making available our company’s know-how and experience in the area of ICT
